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Privacy Policy - Are we safe enough for?

Your vacation is a matter of trust

One of our key principles is to respect the privacy of our customers and partners. This also includes the use of data from your visit to our website.

The right of individuals to informational self-determination is derived from the general right. Its protection is intended by legislation. Our website is designed in accordance with data privacy legislation. You as an internet user want to protect your privacy for sure. We can assure you the following legislations:

  • On all holiday home websites, you can remain anonymous.
  • We respect your privacy rights, particularly your right to information about data storing.
  • Our employees are sworn to secrecy.
  • Our security measures are of course the current state of the art.

From this we derive:

1.Your data

To ensure the chosen services, we collect some personal information about you.

As a customer,

  • when you make a reservation or send a request, either on the website or by phone or email.
  • when you sign up for our newsletter.
  • if you participate in a lottery*
  • if you submit a review*
  • if you use the live chat*
  • if you use our callback service*

(* if available)

As owner, travel agent or affiliate,

  • if you register with us.

The personal information when booking includes name, date of birth (to check the business ability), address, telephone, fax number (if available) and email address. This information is exclusively for the processing of booking and used for administrative purposes in anonymized form for internal analysis. The information for travelers can also affect third parties (fellow travelers). Therefore it is necessary that all information relating to other travelers are provided with the consent of those persons.

To process the booking, the personal data will be forwarded to the responsible tour operator.

Your e-mail address will be used for advertising purpose when you sign up for the newsletter until you unsubscribe. You can unsubscribe at any time.

According to the Federal Data Protection Act you have the right to have free information about your stored data and in certain circumstances the right to rectification, blocking or erasure of data.

We save the contract text and send you the order details by email. Here you can read the terms and conditions of holiday home at any time. You will receive the terms and conditions of the tour operator with the confirmation of the organizer itself.

The contract language is german or the language you have chosen before booking.

2. We adapt to you.

Please immediately get in touch with the company management, if any of these safety directives have been disregarded. We will contact you right away to inform you about the way of the measure.

3. Privacy Policy

When you use the website Cookies are set. We have left a Cookie on your computer for security reasons. This helps you not to re-enter certain information while using the site you visit. Furthermore it helps us to optimize the website. For that reason we collect data in an anonymous form about the use of our website, such as the origin domain, the number of site views, length of stay, etc. This information is used for statistical and market research purposes and will not be forwarded to third parties.

A Cookie is a small file containing text information and is transmitted from a web server to your web browser (e.g. MS Internet Explorer, Firefox, etc.). This information does not exceed 4000 characters (bytes) and will never run from your browser as a program. The cookie can contain neither programs nor viruses.

Without the acceptance of Cookies, the use of our website unfortunately is not entirely possible (e.g. the comparison of objects). We recommend to permanently enable cookies for Most browsers are set to automatically accept cookies. However, you can enable the storing of Cookies and set your browser to inform you when Cookies are being sent.

Google Analytics / Google Remarketing / Adwords / DoubleClick

This website uses Google Analytics and Google Remarketing. These are services provided by Google, Inc. "Google". Google uses "Cookies". The information generated by the Cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the case of activation of the IP anonymization on this website, your IP address will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the complete IP address is transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing other with website and internet related services to the website operator. Undertaken as part of Google Analytics that your IP address is not associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, we would point out, however, that you can optionally use to their full extent in this case not all features of this website. You can prevent the data generated by the Cookie about your use of the website (including your IP address) to Google and the processing of these data by Google, also by using the following link (http:// / dlpage / gaoptout? hl = en Download) available browser plug-in and install it.

In addition this site uses Google Analytics to analyze data from AdWords and DoubleClick Cookie for statistical purposes. This can be canceled at any time by Default display manager. Privacy Policy from Google


On this website Data for marketing and optimization purposes will be collected and stored by using the technologies of etracker GmbH ( Aus diesen Daten können unter einem Pseudonym Nutzungsprofile erstellt werden. From these data, user profiles can be created under a pseudonym. For this cookies may be used. Cookies are small text files that are stored locally in the cache of the Internet browser of the site visitor. The cookies allow the recognition of the web browser. The data, which are compiled by the technologies of etracker, will not be used without the acceptance of the person concerned for identifying the site visitor personally and will not be merged with personal data about the bearer of the pseudonym. The data collection and storage can be revoked at any time with future effect.

Facebook (Source:

Our website uses social plugins ("plugins") of the social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are in one of the Facebook logo visible (white "f" on a blue tile or a "thumbs up" sign) or by the words "Facebook Social Plugin" marked. The list and the appearance of the Facebook social plugins can be found here: When you visit a website of our internet presence which contains such a plugin, your browser will set up a direct connection to the Facebook servers. The contents of the plugin will be directly sent from Facebook to your browser and integrated in the website. We therefore have no impact on the amount of data that Facebook collects with the help of this plugin and inform you accordingly to our knowledge: By integrating the plugin Facebook receives the information that the appropriate page on our site has been called. Are you logged into Facebook, Facebook can allocate the site visit to your Facebook account. When you interact with the plugins, for example pressing the Like Button or making a comment, the appropriate information is sent directly from your browser and stored on Facebook. If you are not a member of Facebook, there is the possibility that Facebook gets your IP address and stores it. Purpose and scope of the data collection and further processing and use of data by Facebook as well as your rights and settings for protecting your privacy, please refer to the privacy policies of Facebook: If you are a member of Facebook and do not want that Facebook collects information about you and links them to your member information, which are stored on Facebook, we request you to log out before you visit our website on Facebook. Besides it is possible to block Facebook-Social-Plugins with Add-ons for you browse, for example the "Facebook Blocker". With the use of our websites you agree with these principles.

Google+ (Source:

Our website uses the "+1" from the social network Google Plus, which is run by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google") . The plugins are identifiable by the "+1" on a white or colored background. When you visit a site of our website that contains a social plugin, your browser establishes a direct connection to the Google servers. The content of the "+1" button is transmitted from Google directly to your browser which embeds the latter into the website. Therefore we have no impact on the amount of data that Google collects. According to Google, no personal information is collected without clicking on the button. Only for members who are logged-in, data including IP address are collected and processed.Please have a look at Google's privacy policy to the "+1" button to find out about the purpose and scope of data collection and the further processing and use of data by Google as well as your rights and setting options and the FAQ: If you are a Google Plus Member and do not want that Google collects information about you to link it to your stored member data while visiting our website, you have to logout from your Google Plus Account before visiting our website.

Integration of services and content of third (Source:

It is possible that within this online offer third party content such as video YouTube, maps from Google Maps, RSS feeds or graphics are integrated from other websites. This always requires that the provider of such content (hereinafter referred to as "third-party") knows the IP address of the user. Without the IP address the provider could not send the content to the browser of each user. The IP address is required for the presentation of such content. We try to use only content of which we know that providers use the IP address only to the delivery the content. However, we have no control if the third-party save the IP address for example for statistical purposes. Insofar as we are informed, we clarify the users about it.

Google Tag Manager

This website uses Google Tag Manager. With that, site-tags can be managed over a surface. The Tag Manager tool itself (which implements the tags) is a cookieless domain and does not collect any personal data. The tool provides the release of other tags, in turn they collect the data under certain circumstances. Google Tag Manager does not have access to the data. If deactivation was performed on a domain or Cookie it remains for all tracking tags that are implemented with Google Tag Manager. Privacy Policy from Google

Visual Website Optimizer

This website uses Visual Website Optimizer For the determination of statistical parameters for the use of quotations. Anonymously datas are collected. For this test Cookies are used for the recognition of computer systems. The duration of the collection of Cookies is limited to the duration of the test. It does not store IP addresses. You can object to the storage of the collected anonymous data at any time

Newsletter (Source:

The newsletter keeps you informed about us and our offers. If you would like to receive the newsletter, we require a valid email address and information that allows us to verify that you are the owner of the email address or that the owner agrees to receive the newsletter. There are no more data collected. The collected data will be used only to send the newsletter and will not be disclosed to third parties. By registering for the newsletter we collect your IP address and the date of registration. This storage is solely for the proof in case that a third party abused an email address and logs without knowledge of the person entitled to receive the newsletter. Your consent to the storage of data, e-mail address and use it to send the newsletter can be canceled at any time. The revocation can be made by a link in the newsletter itself, on your profile area or by notice to the above contact details.


If we decide to change our policies on privacy and data protection, we will post those changes on this page. So you can always be aware of what information we collect, how we collect it and under what circumstances we use it. Tell us if we proceed to your satisfaction!

We will gladly answer your questions. The addresses can be found in the imprint.


Operator of the website
Holiday Home AG
Hinterbergstrasse 56
CH-6312 Steinhausen
Entry in the commercial register Zug: CH-
Tax ID: CHE-114.435.942
Telefon: +41-41-5601214
Fax: +41-41-5601299
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