Service Hotline 9 am – 5 pm daily

International: 0049-30-31196633

Questions on object equipment

Question: What do I need to bring along?
Answer: For holiday homes, holiday apartments, mobile homes and tents: dish towels, hand and bath towels and bed linen should be brought by you, if they are not included or cannot be booked on request on the spot. In general, if needed you should bring special amenities, such as coffee maker, egg cooker, spices, detergent, paper towels or toilet paper if they are not listed in the announcement. Exceptions are stated in the property description or rental terms.
Question: What is at hand in the kitchen if nothing is stated about that?
Answer: Basically, every kitchen is equipped with dishes and cutlery in the number of possible guests and also has an electric oven or gas stove and a refrigerator. Electric equipment like a coffee machine or toaster are not always available, a stove normally includes two gas or electric plates, baking oven is often available. There is no demand on that, though.
Question: Is the kitchen equipped with dishes and cutlery?
Answer: Yes. Basically, every kitchen is equipped with dishes and cutlery in the number of possible guests.
Question: Is there bed clothes available in my object?
Answer: Generally, all prices include bed clothes. Each house owner has their own rules, though. You can find the exceptional cases in the object description at "Offers and information". Should there be nothing stated there, the bed clothes are available free of charge.
Question: Is there a boat mooring?
Answer: There is everything that is listed in the description. If there is no boat mooring mentioned there, then the house owner unfortunately can not provide one. It is still possible, that you can find a mooring in the vicinity. We gladly enquire about that for you free of charge.
Question: If the object is appropriate for 5 people, can 5 adults and a baby come?
Answer: No. The landlord has calculated the number of people including babies. If you would like we will ask the landlord to check and adjust its price.
Question: Is there a crib available if it is not stated in the description?
Answer: Fundamentally NO. However, many house owners are ready to organise a crib and still keep the price low. We gladly enquire about that for you - free of charge of course.
Question: Are pets allowed in the holiday home?
Answer: For many properties, the landlords allow pets to be brought along. For more detailed information, including any costs that may be incurred on site, please refer to the respective property description. In most cases, however, it is not allowed - especially in holiday resorts or hotels - to take pets into the dining room or to the swimming pool. Please do not forget to specify the type and size of the pet when booking. Otherwise, the landlord may not let you into his holiday home. However, if pets are not allowed, this does not necessarily mean that pets are not to be expected on the property or in the holiday complex.
Question: Are dogs permitted on the beach?
Answer: It could not be answered in general and depends on certain places. Please ask about this specific to your house and we obtain the answer quickly and free of charge.
Question: I have further questions about my holiday object!
Answer: The data bank contains many units made by the house owner based on experience. We gladly collect more information for you. Please reserve with the button "Reserve without obligation" and put your question in "annotation" in booking. So the house stays reserved, which means no one else can reserve it in the meantime.
FallBack: Bevorzugen Sie Ihre Sprache?FallBack: OKFallBack: Hinweis ausblenden